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Wastewater – Domestic

BRISTOL wastewater and plumbing services is an accredited, licenced provider of home wastewater treatment systems and your local expert when it comes to maintaining, servicing or installing your wastewater system.

We service all models of aerated wastewater treatment systems including:

Aquinova

Alphatreat

Biocycle

Biocycle

Eloy Water Oxyfix

Envirocycle

FujiClean

Ozzi Kleen

RiTreat

Septreat

Taylex

BRISTOL wastewater and plumbing services have fully qualified licenced wastewater service technicians and plumbers to help you with all aspects of your sewage system.

LIST OF SERVICES:

  • Septic tank installs
  • Wastewater system installs 
  • Servicing of wastewater sewage systems
  • Wastewater irrigation systems
  • Supply and install seepage (soakage) trenches i.e. Ryebox
  • Blockage solutions/ septic tank pump out /desludging /odour issues
  • Pumping chambers & air blowers (new and repairs)
  • Wastewater tank alarm support and diagnostics
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What is an aerated wastewater treatment system?

If you are living in an area that does not join to a council sewer, you will need to treat your home’s wastewater on site, using an Aerated Wastewater (home sewage) Treatment System (AWTS). An aerated wastewater treatment system, sometimes known as an aerobic wastewater treatment plant; use aeration and clarification processes to biologically treat wastewater. Following disinfection, the treated wastewater is typically irrigated to a dedicated area above ground via sprinklers or dripper systems, generally on grass or plants on your property. Alternatively, undisinfected wastewater is disposed of to a subsurface land application system such as a soakage trench.

Why do I need to service my system?

If your system is not maintained and treated properly there can be serious adverse effects – spread of disease and bacteria, contamination of groundwater and surface water, unpleasant odours, noise and insects, degradation of soil and vegetation.

An AWTS also has moving parts and pumps that need regular checking.

What does a service include?

At BRISTOL wastewater and plumbing services, your regular 3 monthly service will include:

  • Respect of your property and follow OH&S guidelines
  • Check for electrical safety and if control box/alarm are working at the tank
  • Check aeration, irrigation and sludge pumps (if fitted) are working
  • Clean aeration and clarification filters
  • Adjust and operate sludge return as required
  • Measure sludge accumulation in septic chamber to see if pump out is needed
  • Check inlet and chamber junctions are clear and report on septic chamber crust
  • Test Ph and chlorine levels and replenish chlorine as required (up to 6 tablets)
  • Report on status of irrigation area
  • If fitted and accessible clean irrigation filters 
  • Make comments and recommendations for any additional work that may be required.
  • Ensure that all council reporting requirements are met.
  • Send your reports and invoices to you electronically (when possible).
  • Send reports to your local council.
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Communication is key and important to us. Once a routine service has been completed, we provide you with a written or emailed service report and send a copy to your local council.

In addition to servicing, we will:

  • Text you to let you know when your next scheduled service is due
  • Advise you of any additional work that is or may be required

In the unlikely event of a breakdown or emergency, we prioritise call outs for our current customers.

BRISTOL wastewater and plumbing services will always prioritise our regular customers with any wastewater concerns such as:

  • Repairs and installation of any irrigation parts or sprinklers
  • Emergency callouts for any failure or breakdown
  • Cleaning out of any tank or compartment
  • Pump outs
  • Aeration and irrigation pump replacement.

How often do I need to service my system?

If your property has an aerated wastewater treatment system (AWTS) installed, under SA Health legislation, your local council will request regular maintenance reports of your system’s performance. It is the homeowner’s responsibility to ensure this system is serviced on a regular basis as recommended by the manufacturer by a qualified and accredited wastewater service technician to ensure the system operates properly.

BRISTOL wastewater and plumbing services is your local accredited wastewater service provider with qualified service technicians available to service your system. Our technicians will visit your property on a regular basis (every 3 months or as per your manufactures recommendations) to check your system is operating to standard codes and will work with you to rectify any issues.

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** We are open 24/7 for any emergencies **
If you have any alarms sounding or any other concerns with your home sewerage (AWTS) system, don’t delay, contact us as soon as possible to assist.

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